Privacy Policy

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1. Commitment to Privacy
TP23 Advisory is committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Business Structure:
TP23 is a trading name of Sleep Wellness Institute Pty Ltd and is also traded under Infinity Solutions Pty Ltd, which ordinarily acts as the invoicing entity.

2. Information We Collect
We may collect personal information including:

• Name, email, phone number, company details
• Billing and payment details
• Information provided in workshops, sessions, or online forms

3. How We Use Information
Personal information is used to:

• Provide consulting, advisory, and related services
• Communicate with clients about services, updates, and resources
• Process payments and manage accounts
• Improve our website and offerings

4. Storage & Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Data may be stored securely on third-party platforms (e.g. GoDaddy, Microsoft, Stripe) under confidentiality agreements.

5. Disclosure to Third Parties
We do not sell personal information. We may share information with trusted service providers for business purposes (e.g. IT, accounting), or if required by law.

6. Overseas Disclosure
Some service providers may store or process information overseas. TP23 Advisory will take reasonable steps to ensure overseas providers comply with the APPs.

7. Access & Correction
You may request access to your personal information or request corrections by contacting us at: hello@tp23.com.au 

8. Marketing
We may send updates or insights. You can opt-out anytime using the unsubscribe link or by contacting us directly.

9. Website Use & Cookies
Our website may use cookies to improve user experience and track analytics. By using our website, you consent to cookie use.

10. Complaints
If you believe your privacy has been breached, contact us. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Updates
This Privacy Policy may be updated periodically. Updates will be posted on our website.